Delilah Waan

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Store FAQs

All store prices listed in Australian dollars (AUD). Please note my Refund and Returns Policy before you purchase.

Digital purchases

Ebooks and audiobooks are DRM-free digital downloads which are delivered immediately via direct download links in the emailed receipt. For assistance in getting the book/s onto your device of choice, please refer to this guide on how to sideload ebooks and audiobooks.

Physical purchases

Unsigned books ship directly from the printer.

Signed books, bookplates, bookmarks, and book swag ship from Sydney, Australia via Australia Post. Orders are fulfilled once per week. Free local pick up at in-person events also available.

If you are ordering multiple items, please email me at store@delilahwaan.com for a custom quote to combine shipping.

Where are your books printed and bound?

Retail editions: printed and bound by IngramSpark, which has print facilities across the world.
Australia: Ingram Content Group AU Pty Ltd, Melbourne, Victoria.
US: Lightning Source LLC, La Vergne, Tennessee / Allentown, Pennsylvania / Jackson, Tennessee, United States.
UK: Lightning Source UK Ltd, Milton Keynes, United Kingdom.
Europe: Lightning Source UK Ltd, with facilities in Germany, France, and Spain.

Special editions: printed and bound by GuangZhou SeSe Printing Co., Ltd, in Guangzhou, China.

EU General Product Safety Regulations (GPSR) disclosures

Who is the authorised representative in the European Economic Area (EEA)?

Retail editions: Lightning Source France, 1 Av. Johannes Gutenberg, 78310 Maurepas, France (email: compliance@lightningsource.fr)

Special editions: EUREPSTAR GmbH, Schlüterstr. 3, 85057 Ingolstadt, Germany (email: eurep@eurep-gmbh.de)

How can I find the batch production number for my book?

Retail editions: the batch production number in the barcode on the very last page of the book. For any inquiries, please also provide the ISBN, which is located on the back cover of the book.

Special editions: please refer to the copyright page for the ISBN and year of publication.
Published 2024, first printing: the batch production number is SESEXD250427

Shipping from Australia to US and US tariffs

Due to the US government’s imposition of new tariffs and suspension of the de minimis exemption from 29 August 2025, I am no longer shipping hand signed editions and book boxes to the US as of September 2025. Although Australia Post plans to resume shipments to the US and its overseas territories from 25 September 2025 and books produced in Australia, theoretically, should not be attracting any tariffs, I have heard a number of firsthand anecdotes from other authors sending shipments to the US where tariffs are being levied even when they should not be. (Books produced in China, i.e. my special editions, are subject to a 7.5% tariff.)

I’ve also done a bit of preliminary testing of the new Australia Post-Zonos integration and the current implementation seems a bit buggy to me. I have very little confidence in the accurate assessment and calculation of tariffs and I don’t want to end up with a situation where my readers are paying tariffs that they shouldn’t be charged, or where my readers’ book/s are getting held up in US customs because of an error in these systems in how they assess and collect of tariffs.

I’ll continue to monitor the situation, but I won’t be shipping anything to the US from Australia until I’m confident the new processes and systems are functioning properly.

If you are in the US, your best (and most cost-efficient) option is to purchase an unsigned edition (which ships from a US printer) and add a signed bookplate to your order (mailed separately as an international letter from Australia).